Street 118 A Cass St
Traverse City, MI 49684
USA

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

How much is shipping?

Shipping fees are based on the size, weight, and number of packages in an order. For example, larger products, or additional products will incur surcharges.

You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

  • Most apparel items are $4.95 for one item + $0.75 for additional items*
  • Hoodies and sweatshirts are $6.45 for one item + $2.25 for additional items*
  • Drinkware items are $5.20 for one item + $1 for additional items*
  • Pillows are $6.45 for one item + $2.25 for additional items*
  • For international shipments, there will be an additional charge of $3.04*
  • Canvas products: Domestic (International)
    • 8×10: $6.99 ($8.99) for one item + $3.50 ($3.99) for additional canvas of the same size*
    • 11×14: $7.99 ($15.99) for one item + $4.50 ($8.99) for additional canvas of the same size*
    • 16×20: $9.99 ($29.99) for one item + $5.50 ($15.99) for additional canvas of the same size*
  • Art Prints: Domestic (International)
    • 8×10: $4.99 ($11.99) for one item + $1.99 ($5.99) for additional art print of the same size*
    • 11×14: $5.99 ($12.99) for one item + $2.49 ($6.49) for additional art print of the same size*
    • 16×20: $5.99 ($12.99) for one item + $2.49 ($6.49) for additional art print of the same size*
  • Framed Prints: Domestic (International)
    • 8×10: $9.99 ($29.99) for one item + $6.99 ($29.99) for additional framed print of the same size*
    • 11×14: $9.99 ($29.99) for one item + $6.99 ($29.99) for additional framed print of the same size*
    • 16×20: $10.99 ($49.99) for one item + $7.99 ($49.99) for additional framed print of the same size*

*Additional item fees based on the same product type of the same design, for items of different designs or in different product categories there will be an additional $2.20 fee.

How long will it take to get my order?

Each item is made-to-order, in a batch with other similar orders. You can expect your order to be produced and shipped within 3-4 business days. Shipping time varies by location.

US Domestic Shipping

We estimate your item to arrive approximately 5 days after shipment to destinations within the continental US. For Alaska, Hawaii, Puerto Rico & all other U.S. territories please allow 2 weeks for delivery. Final delivery is via USPS.

International Shipping

We are unable to track orders shipped to locations outside the U.S. after they reach their destination country. Please allow approximately 2 weeks after shipment date to receive your order.

Can I expedite my order?

We currently do not offer expedited shipping because all of our products are custom made-to-order after each purchase. We are looking into ways to expand our shipping options for you.

Can I deliver to multiple addresses?

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Do you offer delivery to PO Boxes or Military APO/FPO addresses?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

Orders shipped to APO addresses are done so via DHL Globalmail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.

Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.

Will I be charged VAT taxes?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.

Items fulfilled from the UK and EU are charged a 20% VAT rate.

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